Effective Date: 1st May, 2024
AuraFace is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.
Information We Collect
We collect various types of information to provide and improve our services, including:
1. Personal Information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing address, processed securely via third-party payment processors.
- Account Information: Username, password, and other details related to your account.
2. Non-Personal Information:
- Browser and Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the site, links clicked, and other usage statistics.
How We Use Your Information
We use the collected information for various purposes, including:
- Order Processing: To process and fulfill your orders, including sending order confirmations and shipment notifications.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing and Promotions: To send promotional emails, newsletters, and special offers that may be of interest to you. You can opt-out of these communications at any time.
- Improving Our Services: To analyze usage patterns and improve our website, products, and services.
- Security: To protect against fraud, unauthorized transactions, and other liabilities.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway provider’s database. Access to your personal information is restricted to authorized personnel only.
Your Rights
You have the right to access, update, and delete your personal information. You can do so by logging into your account or contacting us directly at 0334 8552577. You also have the right to opt-out of receiving marketing communications from us at any time.
Third-Party Links
Our website may contain links to third-party sites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AuraFace
Phone: 0334 8552577
Thank you for choosing AuraFace. Your privacy is important to us.